As the price of electricity increases, some individuals and families may experience hardship. Support is available for some circumstances to help Queenslanders cope.
If you are having difficulties, you should discuss your situation with your retailer. Many retailers offer support to their customers.
The Queensland Government also offers support. This may include rebates for pensioners and seniors, concessions for low income earners who have a specific medical issue and require frequent use of an air-conditioner to regulate their body temperature, or customers experiencing a crisis or unforeseen circumstance.
For more information, visit the Department for Energy and Water Supply’s electricity concessions page or call them on: 13 QGOV (13 74 68).